To make a deposit, please click the link below:
To make a withdrawal, please click the link below:
If you are not a registered client, please click the button below:
To approve your deposit and/or withdrawal, please provide us with the following documents:
1. A copy of your passport/ID
2. Any valid rent or utility bill addressed to you, to prove that you are residing in the address you mention. The document should not be more than 3 months old from the date of submission. Most commonly accepted bills include those for rent, electricity, lease contract, water, etc.If the deposit is approved via credit card (Visa, MasterCard and American Express), please send a scanned copy of both sides (front and back) of the card. We only need the last 4 digits of the card. So, please make sure to cover the first 12 numbers on the credit card, and leave the last 4 digits visible , to ensure that the deposit is made from the same credit card that was initially used in the system. Also, hide the CVV code on the back of the card when sending us the copy. 12 Trader is not responsible for any unintentional disclosure of confidential credit card data by you during the uploading of the scanned copies of your card copies. We reiterate, we only need to see the last 4 digits of the card.
Please try to send these documents (in color)via scanner or smartphone.
A client can choose to withdraw money back to their credit card. However, the client can only withdraw money equivalent to the amount of deposit made via credit card, and any additional payouts must be processed via bank transfer.
12 Trader finance department handles all submitted withdrawal requests. KYC identification documents must be submitted in order to process a withdrawal.
Refunds – Traders who make a deposit, but have not placed any trades and wish to withdraw their deposit, can do so by requesting a full refund back to the original source of the funds, e.g. credit card.
Withdrawals to credit or debit cards are processed back to cards as “refunds” up to the amount transacted by an individual for funding his/her account. Wire transfer sends any remaining balance, in addition to this amount. For example, if a trader deposits $1000 via credit card, makes $600 in profit and wants to withdraw $1,600. Once the KYC identification documents are verified, $1,000 of the total $1,600 would be sent back to the original card as a “refund”, and the remaining $600 would be sent by wire transfer.
Traders who have not placed any trades on their account can request their full deposit amount to be sent back to the original payment source, e.g. credit card. This will be processed as a full refund back to the card.
There is a $20 Fee for wire transfers,however any withdrawal below the amount of $500 via bank transfer, will be charged a unit fee of 25 of the original currency in which the initial deposit was made:USD, EUR and GBP. The minimum withdrawal is 500 of whichever currency you used to make the initial deposit.
Once a withdrawal request is submitted, it can take 12 Trader up to three business days to process the request. Once the request has been approved, please allow an additional 5-7 days for the funds to appear in your account.
Charges will appear on your monthly statement as Safe Side Consulting Limited - Office 7 35-37 Ludgate Hill, London, England, EC4M 7JN. + 44 203152019
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